Coaching Skills for Line Managers (Cohort 4)


This training is suitable for all current and aspiring leaders in the North East and North Cumbria Health and Care System. If you have any queries about your eligibility to attend, please get in touch

Please note, this session was previously a full day, face to face, and known as "Coaching Skills"  


Transforming our health and care system may not be the easiest thing to do, but we know it is the right thing if we are to offer the best quality care to our communities within the resources that are available to us. Success will depend as much on our relationships and how we interact and learn with one another as the changes that we will make. That is why, as part of our organisational development, our health provider organisations are working together to embed a culture of coaching.

Evidence shows that organisations that have embraced coaching as an approach have better working relationships and improve their performance through supporting their people to learn and grow, enabling them to exercise their own judgement to make the right decisions for the people who use their services.

Our aim is to enable our staff to communicate using core coaching skills in their relationships with their staff and colleagues in order to build a coaching culture throughout the local health and care system.


By the end of the course, it is hoped that you will:

  • Understand what is meant by a coaching approach and the impact it can have on individuals and organisations
  • Understand how and where coaching fits within the health and care economy strategic plans
  • Know more about key coaching skills such as: active listening; empathy; asking open questions; giving effective feedback
  • Be more aware of the psychological aspects of a coaching approach
  • Have experienced and practised using these key coaching skills
  • Have identified your next steps for using a coaching approach with your staff and colleagues and the support you need to do this


You will also have an opportunity to practice coaching as part of the session.  Please come prepared with a workplace situation or challenge that you feel would be beneficial to talk through.  This could be something that you are stuck with or not sure how to move forward with. 


The session will take place via Microsoft Teams, and a link will be emailed to registered delegates a few days in advance.

If you have any queries about this event or any special requirements, please contact get in touch.

Event Details

Event date 28 February 2024 9:00 am
Event end date 28 February 2024 12:30 pm
Registration Start Date 5 September 2023
Available places 3
Cut off date 21 February 2024
Individual Price Free
Location Online – link will be emailed a few days in advance
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