Compassionate leadership for whole system working


This session is suitable for all staff and volunteers across the North East and North Cumbria health and care system. If you have any queries about your eligibility to attend, please get in touch.



Compassionate leadership in health and care is not just a nice-to-have. There is a clear relationship between the wellbeing of staff and the wellbeing of service users. For example, hospitals with higher staff engagement have lower mortality rates, better outcomes, and make significantly fewer mistakes (1). 

This is an opportunity open to all staff who work at any level in health and care in the North East and North Cumbria to join a live virtual session led by Professor Michael West.

During the session, Michael will cover:

  1. The business case for compassionate leadership
  2. The importance of psychological safety and a strong relational approach – in particular for collaboration (cross-boundary working and working with our communities)
  3. Innovation through strong leadership

It is vital that we build a strong community of system leaders in the North East and North Cumbria to help foster strong collaboration, and nurture safe spaces for innovation and improvement. This session will also act as an opportunity for you to help shape our region's leadership community of practice, and you will be invited after the event to be involved in other activities to support our approach to leadership.

(1) The 2009 Boorman Review (The King's Fund, 2012)


The session will take place via Microsoft Teams, and a link will be emailed to registered delegates a few days in advance. Please note this event will be recorded.

If you have any queries about this event or any special requirements, please get in touch.

Event Details

Event date 11 March 2024 9:30 am
Event end date 11 March 2024 11:00 am
Registration Start Date 7 February 2024
Available places 0
Cut off date 6 March 2024 9:30 am
Individual Price Free
Location Online – link will be emailed a few days in advance
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