Human factors - Enhancing safety and performance in health and care (Cohort 2)


This training is suitable for all staff and volunteers across the North East and North Cumbria health and care system. If you have any queries about your eligibility to attend, please get in touch.



Human Factors are recognised as an essential part of patient safety and a significant contributor to adverse events in healthcare. They encompass all the factors (environmental, organisational and job factors, and individual characteristics) that can influence behaviour at work.

This workshop aims to give you an understanding and appreciation of how human factors awareness can create a safer place for patients and a more productive environment for healthcare workers.

This training is suitable for those new to Human Factors as well as those who would like to refresh their existing knowledge.


By the end of the day you will have a greater understanding of:

  • The principles of Human Factors and why errors occur
  • The relevance of Human Factors to the improvement of quality and safety in healthcare
  • Human Factors as a 'way of thinking' about every day work and how it relates to patient care
  • How to identify potential Human Factor errors and ways to mitigate them to improve patient safety in your own areas

The session will take place via Microsoft Teams, and a link will be emailed to registered delegates a few days in advance.

If you have any queries about this event or any special requirements, please contact [email protected]

Session previously known as 'Introduction to Human Factors in Healthcare'.

Event Details

Event date 27 September 2023 9:30 am
Event end date 27 September 2023 12:30 pm
Registration Start Date 22 March 2023
Available places 17
Cut off date 20 September 2023
Individual Price Free
Location Online – link will be emailed a few days in advance
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