Improvement tools to get you started (Cohort 3)


This workshop is for anyone that wants to develop their skills in service improvement – clinical and non-clinical facing.


This workshop will help you to understand some basic service improvement tools and methods that will help you to make successful improvements in your practice for the benefit of patients and service users.

The Cumbria Improvement System is a simple set of evidence-based steps and tools that will help you to:

  • See value and waste from the service user’s perspective
  • Define your problem and ensure you are solving the right problem
  • Understand your ‘current state’ so that you can measure whether your change is an improvement
  • Choose the right improvement intervention
  • Engage others to support you with your improvement

There will be opportunity during the workshop to share any improvements that you are working on and seek support from the rest of the group through action learning.

The session will take place via Microsoft Teams. The link to access the session will be emailed to registered delegates a few days in advance. Please check your inbox and junk folder before the day of the event to ensure you have received the link. 

If you have any queries about this event or any special requirements, please contact [email protected].

This session was previously known as Cumbria Improvement System Toolkit.

Event Details

Event date 9 May 2023 9:30 am
Event end date 9 May 2023 12:00 pm
Registration Start Date 23 March 2023
Available places 16
Cut off date 2 May 2023
Individual Price Free
Location Online – link will be emailed a few days in advance
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